How it Works

How it Works

Leave the hassle of bulky gear at home and rent online with us! Receive top-of-the-line backcountry gear with tip-top service.

  1. Explore our gear list and decide what you need for your adventures in the Tetons.
  2. Reserve your gear through our online store. Add to cart, choose rental dates, and check-out. You may also call in your order at 307-828-1885 or email us at info@tetonbcrentals.com with your desired items and estimated dates of use.
  3. Choose how to get your gear:

Pick-up and drop-off in store is the standard options for all online gear reservations.

Pick up your gear at our shop at 565 N Cache Street between normal hours of operation:

Summer Hours:
May 15–October 15
8:00 am – 6:00 pm daily
 
WINTER SEASON
December 15–April 15
9:00 am – 7:00 pm daily

Delivery is available on request with 24 hour notice. If you would like your gear delivered, you must make contact with us via email or phone. Please write your requested time and location. We will get back you via phone/email to confirm the delivery.

If your delivery request is approved, sit back, relax and we will come to you!

Delivery Service Rates*:

Delivery Location Price
Town of Jackson $20
Jackson Hole Airport, Town of Wilson, Teton Village, Teton Village Road, South of High School Road $50
Alpine, Togwotee Mountain Lodge, Moran, Victor, Driggs $90

*Charge applies to a single trip. Same fee applies if you would like pickup service at the end of your rental period.

  1. Meet with one of our team members for a brief explanation on how to use your gear. Then you will be on your way to an amazing adventure!
  2. Return your gear to our store after your trip and be on your merry way! (If pickup service is arranged and approved, we will simply pick up the gear. No need to wait around!)

Rental Policy

  • One rental day is defined as one use day, 24 hours from the time it was picked up.
  • An agreement to the “Release of Liability” form is required before the use of any gear provided by Teton Backcountry Rentals.
  • We are not teaching you how to ski, camp or travel in the backcountry. Travel in avalanche terrain and in the wilderness is inherently dangerous. Hiking at elevation is hard and should not be underestimated. You are responsible for your own safety. Please refer to Risk in the Backcountry.
  • No refunds will be issued for cancellations within 72 hours of reservation date. A full refund may be issued with 72 hours notice. No refunds will be issued for rental items returned earlier than your planned return date. Upon booking you made a reservation. This does not apply to bear spray. Vehicles have a separate rental policy that can be viewed during the checkout process.
  • An active credit card must be held on file for the duration of the rental. If there is significant damage upon return, you are responsible for the cost of repair or replacement if irreparable. Failure to return items results in automatic purchase of the gear. We reserve the right to charge an appropriate cleaning fee for any piece of gear returned in excessively poor condition.

Frequently Asked Questions

To secure a reservation, you must pay for your rentals in full.

Summer Hours
May 15–October 15
8:00 am – 6:00 pm daily
Winter Hours
December 15–April 15
9:00 am – 7:00 pm daily

Inventory can run low during peak/holiday season, so we suggest reserving as soon as you are set on your adventure dates to ensure availability. A reservation guarantees that the gear will be ready and waiting for you on the day of your adventure. This reassurance will make your trip planning as smooth as possible.

Pick-up or request delivery of your gear the evening before you need to use it!

No refunds will be issued for cancellations within 72 hours of reservation date. A full refund may be issued with 72 hours notice. Vehicles have a separate rental policy that can be viewed during the checkout process.